Sandstone Point Hotel

Creating the perfect day is what it’s all about.

Wedding & functions coordination at Sandstone Point Hotel

Lauren and Daniel dancing with their guests at their Sandstone Point Hotel reception.

“My job was to take care of everything behind the scenes, so they could soak up moments like this.”

Coordinating the experience

Looking after clients, supporting the team and keeping events moving.

Weddings & client care: Dedicated attention to each wedding, from planning and event orders through to looking after the day itself.
Busy functions days: Up to 12 social events across a Saturday, sometimes four or five running at once, including larger room functions alongside smaller gatherings.
Supplier liaison: Built relationships with recommended suppliers and contacted those attending an event to confirm access, parking and bump-in and bump-out times, especially if they were new to the venue.
Team support & problem solving: Organised and supported the operations team, greeted organisers and worked through customer concerns. Stepped in with setup when the team needed an extra hand.
Concerts & seasonal events: Supported artists with food and requests in the green room, or greeted guests and helped with ticketing at the front door. Coordinated end-of-year work events through the busy Christmas period.

Bringing my creative skills to the role

Design, photography and practical improvements alongside my coordination work.

Guides & document design: Created styling, menu, supplier and floor plan guides using the venue branding, with editable Word documents the team could maintain.
Photography & visual communication: Styled and photographed table settings and food, and paired venue layouts with event imagery to help clients picture their options.
Copywriting & client emails: Rewrote email templates and refined brochure copy to feel warmer and focus on the wedding experience. Corporate designers handled the main brochure artwork.
Reusable templates & tools: Built mail-merge menus and name cards, reusable Open Day materials, and an Excel run sheet with event and package dropdowns.

Tools I used

iVvy: Event and client coordination.
Word: Editable guides, menus and name cards with mail merge.
Excel: Guest data and a run sheet with dropdowns and macros.
Illustrator: Venue floor plans and layout options.
Photoshop: Photography editing.

The story

Working with people. Finding ways to help.

I started at Sandstone Point Hotel in front of house, new to hospitality. Within a few weeks I was encouraged to apply for the Wedding & Functions Coordinator role. It became a job that brought together working with people, organising the details and thinking on my feet.

A wedding meant giving that couple and their day my full attention. A busy Saturday of functions was a different rhythm: birthdays, engagements, anniversaries and work events, sometimes four or five happening at once. I greeted organisers and worked through any concerns, while keeping the planning and office work moving. If our operations team was under pressure or had a lot to get ready, I stepped in to help with setup. Concerts brought another side of the role, helping with food and requests in the green room or greeting people and assisting with ticketing at the front door.

The organising started well before guests arrived. We had relationships with suppliers we could recommend, and I contacted those attending an event to make sure they knew the venue arrangements, especially if it was their first time there. The lead-up to Christmas was particularly busy with end-of-year work events.

Making the planning easier.

As I got to know the role, I noticed opportunities to improve the information we shared. I was using the guides in meetings and answering clients’ questions, so I could see where clearer images, warmer wording and a more consistent layout would help. I photographed table styling and food, rebuilt guides within the venue branding, and worked on client emails and brochure copy.

The guides started as collections of pictures, short labels and pricing tables. I rebuilt them from the ground up: styled and photographed table settings and food, wrote descriptions, added practical guidance and brought everything into a consistent design. They became guides that helped clients understand their choices and imagine how their own celebration could look and feel.

I also wanted the work to remain useful to the team. The guides were editable in Word, menus and name cards used mail merge, and reusable templates made it easier to prepare for the next event. These projects fitted around my coordination workload, drawing on skills I already had and learning what I needed along the way.

A closer look